Rm 4700 Can Man Eng Speaker Customer Service Assistant @ Subang Jaya

Subang Jaya, Selangor, Malaysia

Job Description


  • Applicants is fluent in English, Traditional Mandarin and Cantonese. (Read, speak, type)
  • Willing to work in 24 hours rotational shift basis (9 hours per shift including 1 hour break time)
  • Applicants are committed to work in 5 days a week with 2 rotational off days basis. (Might be working on either public holiday or weekend)
  • Applicants are willing to work based in office at Subang Jaya.
  • Able to start working on the following date: 9 September 2024
Responsibilities
  • Able to handle all inbound/outbound calls, live chat and emails from customers regarding the company\'s product and services.
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers\' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI and SLA elements.
Benefits
  • Salary package: RM 4700 Basic + KPI Allowance up to RM 300 + RM 20/day Transportation Allowance (10pm-6am)
  • 14 days of Annual leave, 14 days of Sick leave
  • EPF + SOCSO
  • One-month paid training
  • Accessible to LRT Station Subang Jaya (5 mins walking distance)
  • Exclusive Corporates deals for employees
Additional Benefits
  • 5 Working Days
  • Near to Public Transport
SkillsCustomer Service Fluency in Mandarin and English CantoneseImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1057752
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Selangor, Malaysia
  • Education
    Not mentioned