Rm 6,000 Mandarin Speaker Bpo Hr Supervisor At Pj (supportive Management)

Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Candidate must possess at least a SPM / Diploma or relevant certificate in any field.
  • Fluent in Mandarin and English (Both Spoken & Written)
  • Minimum of 3 years\' experience in HR field (call center industry is advantageous)
  • Possess knowledge about Msia HR law in order to update the SOP
  • Computer literate with positive working attitude and ability to work in a fast-paced and dynamic environment
  • Independent, proactive and self-driven
  • Have no issue to start work immediately or within short notice period.
Tanggungjawab
  • To assist in leading the Human Resource department with maximum of 3 in the team.
  • To monitor and maintain employee personal data, attendance and leave records.
  • To issue employment letters i.e. offer letter, confirmation, termination, increment, transfer letter and other letters.
  • To advertise and interview new candidates, if required.
  • To conduct new employee orientation with HR briefing to foster positive attitude and educate the SOP toward organizational objective.
  • To ensure a conducive environment in the office and call floor.
  • To ensure all correspondence from applicants via email or social media platforms are replied to within three (3) working days.
  • Conduct employee orientation and facilitate new joiners and regularly update the database of each employee.
  • Conduct exit interviews for employees who have resigned.
  • To keep a record of insurance for employees and get IT renewed on time.
  • To manage the staff attrition and increase employee retention.
  • To deal with grievances and implement disciplinary procedures for employees.
  • To review and amend employee handbook and other standard operating procedures from time to time.
  • To undertake additional responsibilities or perform ad-hoc tasks as and when required by Assistant HR Manager
Manfaat
  • Basic Salary: Up to RM6,000 (subject to experience and last withdrawn salary)
  • Variable Allowances: Parking allowance, Phone allowance, Attendance Allowance
  • Performance Bonus
  • EPF, Socso
  • Annual leave, Medical leave
  • Medical Card
Work Location: Petaling Jaya (reachable by Taman Jaya and Asia Jaya with only 8 minutes walking distance)

Working Hours: Monday to Friday, 9:30am - 6:30pm; Alternate Saturday, 10am - 2pm (only if there are pending or urgent tasks to be completed)

Reporting to: Assistant HR Manager

COMPANY OVERVIEW:
  • Our client is an award-winning business process outsourcing company, specialized in contact center service where they deliver excellent quality customer experience to their customers.
  • The services they provide including customer support, telemarketing, lead generation and customer survey across the key industries such as, Information Technology, Beauty, Media, Telecommunication, Shipping and Financial Services.
  • The company provides IT outsourcing services to clients by fulfilling their IT requirements and managing the IT infrastructure for clients.
  • The company is headquartered in Petaling Jaya, with another presence near KLCC, Kuala Lumpur.
Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini

Maukerja

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD901444
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    6000 per month
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned