Rm4500 Man Eng Senior Customer Experience Executive For Fintech Industry @ Kl (open To Diploma/degree Holders)

Kuala Lumpur, Malaysia

Job Description


RM4500 Man-Eng Senior Customer Experience Executive for FinTech Industry @ KL (Open to Diploma/Degree Holders)

RM3,000 - RM4,500 Per Month

Full Time

KL City, Kuala Lumpur

Fresh Graduates

Fast Response

Be an early applicant!

Posted a month ago \xe2\x80\xa2 Closing 22 Apr 2023

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Requirements

  • Possess a minimum Diploma/Degree education qualification in any field.
  • Required Language: Proficient in English and Mandarin communication (Spoken & Written)
  • Possess at least 1-year service experience in the Fintech industry.
  • Strong problem-solving skills with minimum supervision.
  • Strong interpersonal skills, and goal-oriented person.
  • Able to start work as soon as possible.
Responsibilities
  • Field inbound support lives chats, emails, and telegrams from users about our product offerings.
  • Liaise between departments to resolve problems.
  • Proactively look for ways to improve internal processes.
  • Research customer inquiries using the appropriate technology.
  • Use problem-solving, analytical, and intuitive skills to follow logic and offer good solutions.
Benefits

PERKS OF JOINING:
  • Basic Salary: Up to RM4500 (Subject to Interview Performace)
  • Variable Allowances: Fixed Shift Allowance [Afternoon: RM250 | Night: RM450] + Attendance Allowance RM200 + KPI Allowance
  • EPF, SOCSO, EIS
  • One week of Paid Training is provided
  • Gym Membership (VIP)
  • 14 days of Annual Leave & 14 days of Medical Leave
  • Career Advancement: Executive
Team Leader
Assistant Manager
Manager * Work Location: Jalan Bangsar, Kuala Lumpur (Reachable by LRT Abdullah Hukum)

WORKING HOUR:
  • Morning Shift starts from 7am - 4pm, Afternoon Shift starts from 2pm - 11pm, Night Shift starts from 10pm - 7am (Fixed schedule upon being shortlisted)
Additional Benefits
  • Training Provided
  • 5 Working Days
  • Allowance Provided
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB

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Job Detail

  • Job Id
    JD942099
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4500 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned