RMA Coordinator Job in AP Millennium Consultants

Rma Coordinator

Bayan Lepas, M07, MY, Malaysia

AP Millennium Consultants

112 Current Jobs Openings

Apply Now

Job Description

Key Responsibilities of an RMA Coordinator

Process Management:

Coordinates the entire RMA process, from initial customer request to final product return or replacement.

Customer & Vendor Communication:

Serves as a point of contact for customers, vendors, and internal teams, providing updates and ensuring clear communication throughout the return process.

Logistics & Tracking:

Oversees the receiving, inspection, and tracking of returned items, ensuring they are routed to the correct departments or repair facilities.

Data & Reporting:

Maintains accurate data entry, prepares daily workflow and productivity reports for analysis, and reviews process documentation to ensure accuracy.

Compliance:

Adheres to company policies and procedures for returns, including managing item policies, which might specify allowed actions like credit notes or replacements.

Interdepartmental Coordination:

Works closely with customer service and warehouse staff to facilitate smooth and efficient RMA transactions.
Job Type: Full-time

Pay: RM2,000.00 - RM3,088.96 per month

Benefits:

Health insurance Maternity leave Meal allowance Opportunities for promotion Professional development
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.