Job Description

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Client Background: A leading manufacturer of vacuum and semiconductor solutions.

Location: Penang

Headcount: 1

Tenure: Permanent

The Sales Administration Coordinator position involves coordinating various sales-related activities, managing administrative tasks, and providing exceptional customer service to clients and internal stakeholders.

Responsibilities

• Data Management: Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information.

• Order Processing: Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers.

• Customer Communication: Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel.

• Sales Support: Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team.

• Sales Reporting: Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review.

• Coordinating Sales Meetings and Events: Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials.

• Inventory Management: Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders.

• Administrative Tasks: Performing general administrative duties, such as filing, organizing documents, etc.

Requirements

\xc2\xb7 Diploma / Degree holder with formal business qualifications or equivalent

\xc2\xb7 2-3 years of relevant sales experience with good exposure in sales coordination, sales support, or a similar role.

\xc2\xb7 Good communication and interpersonal skills to interact effectively with internal teams and external customers.

\xc2\xb7 Proficiency in CRM and MS Office suite (Word, Excel, PowerPoint).

\xc2\xb7 Knowledge of SAP is an advantage.

\xc2\xb7 Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.

\xc2\xb7 Customer-centric mind-set with a focus on delivering outstanding service.

\xc2\xb7 Self-motivated with a positive attitude and a strong desire to contribute to the success of the sales team.

Sub Specialization : Sales;Sales Support
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : Penang

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