Job Description

• Candidate must possess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
• Fresh graduates are welcomed to apply.
• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Candidate must have skills and knowledge in Microsoft Office Suite, Communication Skills, Organizational Skills, Time Management and Attention to Detail.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.

ResponsibilitiesSales Support

• Assist the sales team with preparing quotations, contracts, and sales documents.
• Ensure all sales orders are processed efficiently and accurately in the system.
• Coordinate with the sales team to handle customer inquiries, provide product information, and resolve issues.
• Track and manage the sales pipeline, ensuring timely follow-up on leads and opportunities.

Order Processing

• Handle the end-to-end order processing from receiving customer orders to delivery and after-sales services.
• Coordinate with internal teams such as logistics, warehouse, and finance to ensure smooth order fulfillment.
• Monitor the progress of orders and keep customers informed about their order status.
• Ensure timely invoicing and manage related documentation for each transaction.

Customer Service

• Serve as the first point of contact for customers regarding sales-related queries and issues.
• Resolve customer complaints or concerns quickly and effectively, ensuring customer satisfaction.
• Support the sales team in maintaining positive relationships with clients by providing prompt assistance.

Sales Coordination

• Work closely with other departments (e.g., finance, logistics, marketing) to ensure sales activities align with business goals.
• Support the coordination of sales events, promotions, and campaigns by providing administrative assistance and handling logistics.
• Ensure that all contracts, agreements, and supporting documents are properly filed and accessible.

Inventory and Stock Management

• Collaborate with the inventory team to ensure sufficient stock levels are available for sales.
• Monitor stock levels and coordinate with the purchasing department to reorder products as needed.
• Assist in managing inventory reports to support the sales team\'s needs.

Administrative Tasks

• Handle routine administrative tasks such as scheduling meetings, organizing sales records, and filing paperwork.
• Prepare presentations, proposals, and reports for the sales team when required.
• Coordinate travel arrangements, accommodations, and itineraries for the sales team if needed.

Benefits

• KWSP.
• SOCSO.
• Group Insurance.
• Annual and medical leave shall be in accordance with the prevailing Labour Law.

Additional Benefits

• Allowance Provided
• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave

SkillsMicrosoft Office Suite Communication Skills Organizational Skills Time Management Attention to DetailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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