Job Description

Main Responsibilities:

Report to work on time every day.
(Employees who arrive 15 minutes early are eligible for an attendance allowance.)

Keep the admin cabin and overall shop area clean and tidy together with all team members. Attend daily briefings to stay updated on current issues and upcoming follow-ups with the Branch Manager. Follow up with branch runners regarding vehicle grant (geran) printing, scan, and upload all documents to the company Google Drive. Serve all walk-in and online customers promptly, politely, and sincerely. Take over or assist in the duties of other staff during their absence or when there is a staff shortage. Post

daily insurance renewal advertisements

on online marketplaces (e.g., Facebook Marketplace). Submit the

daily closing account report

in the company group chat before leaving work. Assist the Branch Manager / Area Manager in preparing any operational reports as required. Ensure all collected cash matches the daily report.
(Any cash shortage must be accounted for and taken responsibly.)

Ensure all company facilities and equipment -- such as computers, printers, payment devices, and shop assets -- are in good condition and safely maintained. Assist the Branch Manager in preparing the

monthly duty roster

and filing all leave documents for HR purposes. Strive to achieve the

monthly target for insurance renewals

or

personal motorcycle sales

. Monitor and ensure no

misuse or misappropriation of funds

occurs in the shop. Maintain a

positive and harmonious working environment

among all team members. Regularly

back up the Point-of-Sale (POS) system data

on the shop computer. Report any

staff misconduct or disciplinary issues

to the Area Manager.
(Do not cover up or hide staff mistakes.)

Provide constructive feedback and suggestions for company improvement whenever necessary. Attend meetings or training sessions organized by management for personal and career development.

Areas to Learn & Master:

How to handle

customer installment payments

(AEON, Parkson, Singer, Berjaya, Shenma, etc.). How to locate customer

account numbers

for loan installment payments. How to use the

Spare Part POS System

. How to

renew insurance

and process related documents. How to

print agreements

for customers. How to

update Google Sheet records

for outgoing motorcycles. Basic

insurance claim procedures

. How to

order spare parts and office stationery

. How to

update and file returned agreements

properly.
Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Sungai Petani (08000): Reliably commute or planning to relocate before starting work (Required)
Experience:

Administrative: 1 year (Required)
Work Location: In person