Job Description

1. Market Research & Expansion Support

Assist in gathering information on new markets, industry segments, and potential clients. Conduct basic research on industry trends, competitors, and customer profiles. Prepare simple summary reports for review by the Business Development Executive/Manager.

2. Customer Feedback & Insights

Collect feedback from clients to support improvements in products and services. Share key insights with internal teams to enhance proposals and project delivery.

3. Sales Follow-Up & Reporting

Follow up with potential clients and track ongoing opportunities. Assist in preparing weekly/monthly sales reports and forecasts. Provide status updates on leads, inquiries, and pending proposals.

4. Contract & Documentation Support

Assist in preparing draft quotations, proposals, and basic contract documents. Coordinate with internal teams to ensure accuracy and compliance in documents. Support in monitoring contract milestones and documentation flow.

5. Customer Inquiry Handling

Handle initial client inquiries and ensure proper documentation (vendor registration, bidding forms, clarifications, POs, etc.). Coordinate with relevant departments to gather required information.

6. Client Onboarding

Support the onboarding process by preparing documents, forms, and introductory materials for new clients. Ensure smooth communication between clients and internal teams.

7. Events & Promotions Support

Assist in organizing company events, exhibitions, seminars, and marketing activities. Represent the company in a supporting role at trade shows and networking events.

8. Social Media & Branding Assistance

Help update company social media platforms, website content, and marketing materials. Support content creation for brochures, presentations, and promotional items. Act as a basic brand ambassador through online engagement and sharing company updates.

9. Risk & Issue Escalation

Highlight potential issues such as delays, customer dissatisfaction, or sales risks to the supervisor. Assist in addressing complaints or client concerns in a timely manner.

10. Administrative & Filing Duties

Maintain organized documentation (softcopy & hardcopy) for all BD activities. Assist with data entry, CRM updates, record-keeping, and scheduling of meetings.

11. Ad-Hoc Support

Perform any additional tasks assigned by the Business Development Executive/Manager to support ongoing projects and company initiatives.
Job Types: Permanent, Contract
Contract length: 6 months

Pay: From RM2,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

When can you start work?
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Administrative: 1 year (Preferred) Sales: 1 year (Preferred)
Language:

English (Required)
Location:

Pasir Gudang (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person