Ensure accurate data entry and management within internal systems (e.g., product names, serial numbers, pricing, and customer details).
Maintain and regularly update sales records and customer databases.
Monitor and track sales targets; prepare precise monthly sales reports for management review.
Provide administrative support related to data and deliver analytical insights to assist the sales team.
Requirements:
Proficiency in SAP, Salesforce, and Microsoft Excel is essential.
Strong attention to detail and data accuracy.
Ability to work independently and meet deadlines.
2. Operations Support Role Key Responsibilities:
Provide day-to-day operational support to the Head of Sales.
Prepare and issue sales quotations; assist in compiling company profiles, proposals, and tender documents.
Coordinate internal and external meetings (venue booking, material preparation, minute-taking, and follow-ups).
Manage travel arrangements, including flights, accommodation, and offsite meetings/events.
Act as a liaison for internal communications within the sales team to ensure workflow efficiency.
Respond to customer inquiries, manage email correspondence, and assist with operational tasks.
Support with expense claims, customer feedback, and ad-hoc administrative duties.
Requirements:
Excellent organizational and multitasking skills.
Professional communication skills, both written and verbal.
Proactive and able to work in a fast-paced environment.
Notes:
Candidate must possess at least Diploma or equivalent.
Required skill(s): Good interpersonal skills, self-driven, able to work with minimum supervision, able to cope stress and with strong sense of responsibility.
Minimum 3 years of working experience in secretarial or administrative position with knowledge in MS office (particularly in MS Excel);
Prefer candidate who can speak fluent English and Mandarin are preferred because the work needs candidates to interact with Mandarin-speaking customers.
Applicants must be Malaysian citizen or possess relevant residency.