Responsibilities / Accountabilities:
Primary:
a) Supports Local Sales Managers on order/sales admin related issues.
b) Supports overseas Sales Manager (with no Admin staff) on Admin/Order related matters.
Secondary:
-Provides Admin support in the absence of overseas Sales Admin. Staff.
Job Duties:
1. Generates tracks sales/work order (local and overseas) and Advance PR - to ensure all requirementare met before processing.
2. Generates and tracks RFQ (Request For Quote) & SRA (co-ordinating with customer on boards returnand follow-up on board shipment.
3. Tracks & follow-up with all Sales Managers on all outstanding issue that may cause a delay to their project.
4. Keeps Sales Manager posted on problematic projects that requires their immediate attention / approval.
5. Reviews and enhances the sales/work order processing flow.
6. Ensures accuracy of order and all comply to requirement.
7. Conducts inventory tracking for customer's on loan items.
8. Tracks KPI for turnaround time in order processing.
9. Liaises with customer on Admin related matters (e.g. ID#s, Freight forwarder, etc.).
10. Complies with legal, corporate, and quality policy requirements.
11. To perform other relevant duties as and when required by the immediate supervisor.
Minimum job requirements:
-Qualification Minimum G.C.E 'A' Level
Experience
- At least 1 year work experience in related field.
Special skills / knowledge / certifications / licensesKnowledge:
- Company policies and procedures.
Skill set:
- Management skills, Oracle system and MSO applications.
Ability:
- Able to multi-task in a fast-paced environment
Other Characteristics:
-Posses good customer service.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM6,000.00 per month
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