Job Description

Mohon
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Kelayakan

• Customer service experience required.
• Positive, enthusiastic, and passionate about changes in the personal transportation industry.
• Self-starter who possesses exceptional time management skills and strong attention to detail.
• Ability to prioritize, manage multiple projects, and meet business-critical deadlines.
• Passionate dedication and ethical approach to sales management and operations.
• Ability to understand and convey business issues and technical concepts.
• Strong sense of team mentality and reliability.
• Strong communication skills in local language and English.
• Demonstrate a mastery of all products and services; stay updated on EV industry trends and local incentives.
• Ability to work evenings and weekends.
• MUST have and maintain a valid driver's license and a safe driving record.

Tanggungjawab

• Engage walk-in guests promptly, personally, and with the goal of opening the conversation to ensure they feel welcome.
• Help drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion.
• Implement all operational policies and procedures in order to satisfy the needs of the customer while helping the company achieve its goals.
• Understand who guests are, what brought them in, their intent and timeline to purchase, and create a robust Customer Profile.
• Educate and excite guests by answering questions and providing a tailored experience based on their interests and agenda.
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners.
• Maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential.
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management.

Manfaat
Opportunity to join the world leading EV automotive company.
Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided

Kemahiran
Business Development Negotiation Sales Management Customer Relationship Management (CRM)

Skills Required