Job Description

Requirements

Customer service experience required. Positive, enthusiastic, and passionate about changes in the personal transportation industry. Self-starter who possesses exceptional time management skills and strong attention to detail. Ability to prioritize, manage multiple projects, and meet business-critical deadlines. Passionate dedication and ethical approach to sales management and operations. Ability to understand and convey business issues and technical concepts. Strong sense of team mentality and reliability. Strong communication skills in local language and English. Demonstrate a mastery of all products and services; stay updated on EV industry trends and local incentives. Ability to work evenings and weekends. MUST have and maintain a valid driver's license and a safe driving record.

Responsibility

Engage walk-in guests promptly, personally, and with the goal of opening the conversation to ensure they feel welcome. Help drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion. Implement all operational policies and procedures in order to satisfy the needs of the customer while helping the company achieve its goals. Understand who guests are, what brought them in, their intent and timeline to purchase, and create a robust Customer Profile. Educate and excite guests by answering questions and providing a tailored experience based on their interests and agenda. Demonstrate a mastery of all products and services, as well as local incentives for EV owners. Maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential. Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management.

Benefits

Opportunity to join the world leading EV automotive company

Job Type: Full-time

Pay: RM4,000.00 - RM7,500.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person