Job Description

Job Summary

The Sales Ambassador at Maven Perfume is responsible for driving sales, delivering exceptional customer service, and ensuring the outlet maintains high standards of cleanliness and visual appeal. As a frontliner, the ambassador will pitch products confidently, manage the cashier system responsibly, and represent the brand's values through professionalism and initiative. This is a junior-level role ideal for individuals passionate about retail, fragrance, and customer interaction.

Key Responsibilities

1. Outlet Operations

- Open and close the outlet as per SOP.

- Maintain cleanliness and tidiness of the outlet at all times.

- Handle tools and POS items with care and responsibility.

2. Sales & Customer Service

- Confidently explain and pitch product o?erings to customers.

- Recommend additional items based on customer needs.

- Provide a positive and helpful customer experience.

3. Visual Merchandising

- Arrange and display products neatly.

- Ensure all price tags are correct and visible.

- Replenish shelves and displays regularly.

4. Cashier Handling

- Operate POS system accurately.

- Handle payments (cash, QR) and give correct balance.

- Perform cash drawer balancing if required.

5. Daily Sales Reporting

- Submit sales report and key feedback in WhatsApp group daily.

- Highlight best-selling items and noteworthy customer insights.

Experienced Required

1. 0-2 years in retail or sales environment.

2. Experience handling cashier and POS system preferred.

3. Customer-facing experience is an advantage.

4. Able to work to meet sales targets

5. Able to work shifts, weekends, and public holidays

6. ? Own a transport & able to rotate at least 2 di?erent outlet

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

Opportunities for promotion Parental leave Professional development
Work Location: In person