Job Description

MVC Resources

Location:

Kulai (81000) -

Salary:

2000

Type:

Permanent

Main Industry:

Job ID:

126427499

Company:

MVC Resources

Posted On:

25 March 2023

This role consists in providing excellent customer service, execute all required daily operational tasks of the store ensuring 100% compliance with the company\xe2\x80\x99s procedures, and contributing to the continuous improvement of the key performance indicators of the store.

Responsibilities (including but not limited to):

• Greet and welcome walk-in customers with a pleasant smile.

• Assist customers in locating merchandise around the store.

• Gives advice and guidance on product selection to customers.

• Providing accurate information (e.g. product features, pricing etc).

• Provide all customer feedbacks to the Store Manager.

• Ensures clear and valid communication of ongoing promotions.

• Ensures promotion materials in store are up to date and in spotless conditions.

• Presents merchandise upon request by customer.

• Stocks shelves and furniture with merchandising as per merchandising rules.

• Processes cash and card payments.

• Ensures complete and infallible follow through of all customer\xe2\x80\x99s requests.

• Attend to customer\xe2\x80\x99s queries.

• Responsible for achieving the sales target set by the Store Manager.

• Fully participate in all sales activities including promotions, sales events etc.

• Executes tasks as assigned during stock control activities as per company\xe2\x80\x99s rules.

• Receives, unpacks, scans and stores stock as per company\xe2\x80\x99s rules.

• Ensures cleanliness of the store.

• Ensures complaints, refunds and exchanges are solved and follow up with the store manager.

• Immediately reports discrepancies and problems to store manager.

• Participates in the ongoing daily operational activities of the store as requested by the store

• Candidate must possess at least a Secondary School / "O" Level, Higher Secondary / "A" Level / Pre-U, Diploma, Degree in any field.

• At least 1- 2 years working experience in retail industry.

• Fresh graduates are welcome .

• Good communication skills in English, capable of building trusting relationships with customers and fellow colleagues.

• Excellent customer service to be portrayed.

• Good enthusiasm and hungry towards sales.

• Must have a good disciplinary track record, upmost honesty and trusted character.

• Available to work full time and on public holidays.

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