Job Description

Key Responsibilities in EnglishThe primary responsibilities of a Wedding Hall Sales Assistant include:

Client Management:

Serving as the primary point of contact for couples, greeting them, conducting venue tours (site inspections), and understanding their specific needs and preferences for their wedding.

Sales and Negotiation:

Promoting and explaining various wedding packages and service offerings, working to meet or exceed sales targets, and preparing sales quotations and contracts.

Coordination and Planning:

Liaising with internal teams (e.g., catering, operations) and external vendors (e.g., decorators, AV technicians) to ensure all arrangements and timelines meet client expectations and are executed flawlessly.

Administration:

Handling sales inquiries (via phone, chat, or in-person), maintaining accurate client records in a database (CRM software), preparing banquet event orders (BEOs) and other event documentation, and managing billing and invoicing details.

Marketing Support:

Assisting with promotional activities, such as updating social media sites, preparing sales kits, and providing on-site support during wedding fairs or showcases.

Customer Service:

Ensuring high levels of customer satisfaction, handling complaints professionally, and building strong, long-term relationships to encourage repeat business and referrals.

On-site Support:

Providing assistance during the actual event, which may include helping with setup, managing the flow of the event, and addressing any immediate issues that arise.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

Cell phone reimbursement Company car Flexible schedule Free parking Maternity leave Meal allowance Meal provided
Work Location: In person