Job Description

Job Responsibilities:

Actively engage with customers to understand their needs and recommend suitable products. Drive sales by upselling, cross-selling, and suggesting complementary items. Consistently achieve or exceed individual and team sales targets and KPIs. Build and maintain strong customer relationships to encourage repeat purchases and loyalty. Stay informed about all products, promotions, and in-store offers to confidently assist customers. Guide customers through the entire purchase process, from product selection to checkout. Accurately handle cash, credit, and digital transactions using the POS system. Support the store in meeting daily, weekly, and monthly sales objectives. Maintain an organized, clean, and visually appealing sales floor that enhances the shopping experience. Replenish stock, ensure proper product placement, and uphold merchandising standards. Monitor stock levels and report discrepancies or low inventory to the Supervisor. Collaborate with team members to execute in-store promotions and marketing campaigns. Provide feedback and ideas to improve store performance and customer satisfaction.

Skills & Experience:

Previous experience in

retail or customer service

is preferred (fresh graduates are welcome to apply). Excellent

communication and interpersonal skills

with a friendly, approachable personality. Positive attitude, team-oriented, and self-motivated to achieve sales goals. Able to work efficiently in a

fast-paced, customer-focused environment

. Basic

math and POS system

operation skills. Willing to work

weekends, public holidays, and shifts

as required.

Language proficiency:

Fluent in

Mandarin

,

Bahasa Melayu

, and

English

to effectively communicate with a diverse range of customers.
Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Flexible schedule Free parking Maternity leave Opportunities for promotion Professional development
Work Location: In person