Job Description

Location: Klang and Shah Alam Seksyen 25Interest: Motorcycles / KakimotorJob SummaryA Sales Assistant plays a crucial role in supporting the sales team and enhancing the shopping experience for customers. This position involves assisting with sales processes, managing inventory, providing excellent customer service, and ensuring the showroom is well-maintained. The ideal candidate is passionate about motorcycles, possesses strong interpersonal skills, and is committed to achieving sales targets while contributing to a positive customer experience.Key Responsibilities and Tasks

• Customer Service: Greet customers entering the showroom, understand their needs and preferences, and provide knowledgeable assistance by introducing them to various motorcycles, parts, and accessories.
• Sales Support: Assist the sales team in managing the sales process from greeting customers to closing sales. Help with paperwork, financing options, and explaining product features.
• Inventory Management: Track inventory levels, organize the showroom, and ensure all displayed motorcycles and accessories are in excellent condition. Assist in ordering new stock and managing inventory records.
• Product Knowledge: Stay updated on the latest motorcycles, parts, and accessories. Attend product training and participate in product demonstrations to enhance product knowledge.
• Showroom Maintenance: Keep the showroom clean, organized, and attractive. Arrange displays to attract customers and provide a pleasant shopping experience.
• Administrative Tasks: Perform administrative duties, including answering phones, managing customer appointments, and handling sales documentation and transactions.
• Customer Follow-Up: Assist in following up with customers after sales to ensure satisfaction and address any additional needs or concerns.
• Feedback Collection: Gather and relay customer feedback to the sales team and management to improve products, services, and customer satisfaction.

• Computer and Software Skills:

• Proficient in using laptops, Canva, and video creation.
• Willingness to learn all aspects related to motorcycle sales.
• High school diploma or equivalent; further education or certification in sales, marketing, or a related field is a plus.
• Experience in sales or customer service roles, preferably in the motorcycle or automotive industry.
• Strong communication and interpersonal skills, with the ability to effectively engage customers.
• Passion for motorcycles and knowledge of motorcycle products and accessories.
• Basic understanding of sales principles and customer service practices.
• Ability to work as part of a team and independently.
• Flexibility to work weekends, holidays, and extended hours as needed.

KOK CHENG MOTOR SDN BHD