Job Description

Job description Job description To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. Your assignment To actively approach, customers who you see require additional help. To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet. To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience. To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues. To understand the store and department action plans. You take responsibility for your department goals and know how you contribute. You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/overtag). Qualification Business-minded and result-driven with a customer focus. Experience of working in a customer- and commercial-oriented business. Confident in approaching and talking to people in a proactive manner. Interest in people\'s everyday life at home and home furnishing. Good personal discipline, meticulous and able to work in fast-paced retail environment. Willing to multiskilling, able to work in more than one section/department in the store. Willing to work on weekend, shift hours and public holidays. More Information Additional information You are invited to this Life at Home journey with IKEA. Click here to begin. Your job application will be prioritized when you complete the life at Home Journey with IKEA. Working with us has its rewards Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them: IKEA discounts Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work. Flexi benefits We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health. Maternity and paternity leave We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys - and responsible - at home. Gifts We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards. Work environment As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side. Incentive plan All co-workers may earn an annual financial reward when we meet our shared business objectives. Share job

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