Job Description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church\xe2\x80\x99s and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group\xe2\x80\x99s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE


To represent the Company towards customers. To achieve the quantitative and qualitative objectives for both the Department and the Store.


RESPONSIBILITIES


SALES

• Manage sales and optimize each step of the sales process.
• Understand the customer\xe2\x80\x99s needs, both expressed and hidden.
• Present and value the product range.
• Boost cross-selling and additional sales.
• Accompany the customer to the cash counter, prepares the packaging and, if necessary, manages the payment.
• Deal with complaints, eventually with the manager\xe2\x80\x99 support.

• Get deep knowledge of all the products in the assigned Product category.
• Ensure the correct management (cleaning, care, replacement) of the products in the department.
• Know available products in stock.

KNOWLEDGE AND SKILLS


Passion for human relations and sales
Problem solving, curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Passion and knowledge of the managed product category