Job Description

Are you a good match?
You have a proven experience in luxury retail or hospitality. You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master English, and other Asian language(s) would be a plus.
What are we expecting from you?
Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:

• Drive business - recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client's expertise - presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience - personalizing client relationship, anticipating client's needs,
• Serve all our visitors - answering to all client's requests, after sales services and care advices;
• Contribute to a positive team spirit - actively participating in the day-to-day boutique life;
• Develop operational excellence - mastering in-store tools, following commercial policies and procedures.

More than a role.... We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner SEA, the Area Retail Manager SEA and the Boutique Manager.
Otherwise, you will receive an email to inform you that your application has not been successful.

Skills Required