Job Description

• Good communication in English, Bahasa Malaysia and ability to speak in Mandarin will be an added advantage
• Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry
• Passionate & knowledgeable about the brand
• Excellent communication skills at all levels
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• Proficient utilization of business systems & latest technology
• High cultural knowledge & awareness
• Perceptive of customer needs
• Provide excellent customer service
• Achieve monthly sales target
• Manage daily operations of boutique include inventories, cashiering duties, visual merchandising etc
• Support marketing programmes for boutique
• Perform other relevant duties assigned from time to time
• Relevant working experience in fashion, retail or service industries
• Pleasant personality, good communication and interpersonal skill
• Flexibility to work on shift, weekends or on public holidays
• Willing to commit the retail hours

• Continuously increase product knowledge
• Follow all provided Collection Training & VM Guidelines
• Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment
• Support in all merchandise related processes (e.g. deliveries & returns)
• Support in all stock take & cycle counts related processes
• Be familiar with all company store & individual KPI\'s & targets
• Follow all provided action plans to improve productivity
• Supporting in all operations for loss prevention & stock management
• Build & maintain a strong commercial awareness of competitors & local markets
• Deliver great customer service
• Assist in back of house management
• Fashion savvy and passion in Luxury Fashion
• Experienced in luxury retail would be great addition
• Engage in upselling and cross selling for all product categories
• Achieve performance target
• Perform store duties as assigned by team leader
• Ensure cleanliness of store and implement daily housekeeping duties
• Maintain visual merchandising according to company guidelines
• Manage sales and optimize each step of the sales process.
• Understand the customer\'s needs, both expressed and hidden.
• Present and value the product range.
• Boost cross-selling and additional sales.
• Accompany the customer to the cash counter, prepares the packaging and, if necessary, manages the payment.
• Deal with complaints, eventually with the manager\' support.
• Get deep knowledge of all the products in the assigned Product category.
• Experience working as Sales Associate, preferably in a luxury retail environment.
• Genuine passion and love for fashion and styling
• Excellent interpersonal and communications skills
• Work Location: KLCC/ Sri Hartamas

• Supportive & Friendly working environment
• Attractive Commission Base & Top Sales Award
• Provide training to develop skills and enhance product knowledge

Ricebowl