Job Description

A)

Act as a brand ambassador and find integrated solutions for the customer's needs. Sell company products and solutions to best meet the customer's needs and company interests.

B) Key Responsibilities

Create business opportunities

Actively translate market trends into business opportunities for own sales area Analyze sales area data to derive business opportunities jointly with sales management and put into action (i.e. define customer attack list) Make sure that 100% potential customers are contacted regularly at least once a year

Acquire new customers

Identify customer needs and create solutions/offers to meet customer expectations applying company sales tools and methods Take new innovations and offers from company to develop customer portfolio Consult the customer and offer options on possible solutions based on company's product & business solutions' portfolio Deliver fast and accurate information, including prompt responses to customer enquiries

Maintain partnership

Know the customer: acquire and record relevant information and maintain an effective database both for retail and fleet customers Track, maintain and update own and company generated leads, contacts and opportunities Regularly identify customer needs and offer integrated and customized solutions along value chain Be visible to the customer: plan and organize sales activities including regular customer visits to build sustainable rapport

Build company brand image and reputation

Be a company brand ambassador every day

Know Company Product Portfolio

Build technical expertise on company product portfolio Build expertise on company sales and after sales solutions including other services

Steer sales

Achieve agreed sales targets Steer sales business in terms of profitability by using company option package portfolio Regular reporting on sales activities to the sales management

Sell company products & solutions

Develop proposal, negotiate, prepare and present sales contract to the customer - to find the best integrated solution for the customer closely cooperate with After Sales and other relevant departments Create the offer, sales order within the system Monitor all orders and follow up production and delivery times with factory/bodybuilders to solve questions/problems that may arise and report any delays to the customer as early as possible Ensure that all relevant technical, product, legal and promotional information is obtained, understood and communicated to customer Hand over the sold vehicles (walk around) if required assisted by technical experts from the workshop and be the "one face to the customer" (lead the customer) Act as a contact person to the customer in case of immediate concerns and complaints Follow-up sales feedback and if applicable ProfiDrive training process to increase customer satisfaction incl. support of customer complaint management process

International Vehicle Return Process

Lead customer through vehicle return process from taking in vehicle to final invoicing

General

Comply with good health and safety practice, all statutory requirements, code of conduct, company policies and standards

Additional product specific responsibilities

Truck: Retail and Fleet

C) Job Speficiation

Minimum Diploma or its equivalent in the Business Administration, Commerce, Marketing or related field 3 years of experience in selling vehicles or capital equipment, preferably in automotive/commercial vehicles industry

D) Competencies and Skills

Brands & Products (incl. Solutions) Customer oriented vehicle configuration Sales methods Market analysis & development Sales Processes Work environment including compliance & corporate security (Rules, regulations and company Standards

Other competencies/skills/requirements:

Application of sales IT systems (i.e. Salesforce SAP ESA CRM) PC fluent (MS-Office) Fluent local language skills required (English and Bahasa Malaysia) Full driving license for commercial vehicles
Note: The above duties and responsibilities are subject to change in accordance with the business needs.

Job Type: Full-time

Pay: RM3,500.00 - RM4,100.00 per month

Benefits:

Health insurance Professional development
Work Location: In person