Job Description

Job ID: REF2568WDate posted: 21/10/2024 Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand \xc3\xa2\xc2\x80\xc2\x93 and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job description

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

Qualification

• Willing to work on shifts, weekends\xc3\x82 and public holidays.
• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Confident in approaching and talking to people in a proactive manner.
• Interest in people\xc3\xa2\xc2\x80\xc2\x99s everyday life at home and home furnishing.
• Good personal discipline, meticulous and excellent attention to detail.

More InformationImportant Note:
You are invited to the\xc3\x82 Life at Home journey with IKEA. Click to begin your journey. Kindly note that your job application will be prioritized when you complete the assignment.\xc3\x82\xc3\x82Working with us has its rewardsWherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:\xc3\x82IKEA discountsCo-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.\xc3\x82Flexi benefitsWe offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.\xc3\x82Maternity and paternity leaveWe give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys \xc3\xa2\xc2\x80\xc2\x93 and responsible \xc3\xa2\xc2\x80\xc2\x93 at home.\xc3\x82GiftsWe enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/\xc3\x82Work environmentAs home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side.\xc3\x82Incentive planAll co-workers may earn an annual financial reward when we meet our shared business objectives.
\xc3\x82Please apply by 31 October 2024.\xc3\x82 Save

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