Here are the criteria for Sales associates: Education and Qualifications : SPM or equivalent. Sales Experience : Prior experience in sales, customer service, or a related field. This could include roles in retail, telemarketing, inside sales, or other customer-facing positions. Excellent Communication Skills : Strong verbal and written communication skills are essential. Sales associates must be able to articulate product features, benefits, and pricing effectively to potential customers. Customer Focus : A customer-centric approach is crucial. Sales associates should be able to identify customer needs and provide appropriate solutions or recommendations. Product Knowledge : Familiarity with the products or services being sold is essential. This includes understanding the features, benefits, and potential applications. Interpersonal Skills : Being personable, approachable, and having the ability to build rapport with customers is key. This helps in establishing trust and fostering long-term relationships. Negotiation Skills : Sales associates should be skilled negotiators. This involves the ability to handle objections, negotiate terms, and close deals effectively. Goal-Oriented and Results-Driven : Sales associates are responsible for meeting sales targets and quotas. They should be motivated by achieving or surpassing their goals. Team Player : Collaboration with other members of the sales team, as well as with other departments (such as BI & Buyer, marketing or customer support), is often necessary for success. Adaptability and Resilience : The sales environment can be dynamic, with changing market conditions and customer preferences. Sales associates should be able to adapt quickly and bounce back from rejection. Technical Proficiency : Familiarity with relevant software, CRM systems, and other sales tools may be required. Ethical Conduct : Honesty and integrity are critical in sales. Maintaining trust with customers is vital for repeat business and referrals. Time Management : Effectively managing time and prioritizing tasks is important for meeting sales goals and maintaining a consistent level of productivity. Legal and Regulatory Compliance : Sales associates should be aware of and adhere to any industry-specific regulations or legal requirements governing sales practices. Continuous Learning and Development : A willingness to learn about new products, sales techniques, and industry trends can set apart a successful sales associate. Interested candidates may email their application to [HIDDEN TEXT] on or before 20 September 2023.
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