Job Description

Events Management

- Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions

- Develop lead sources through prospecting, referrals, trace files, and cold calls

- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

- Conduct site inspections with prospective and existing clients

- Develop and implement new sales strategies, tactics and action plans for account base

- Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients

- Manage events from the beginning to the end, process all the information pertaining to bookings

- Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department- Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner- Follow up post-event to address any issues whilst soliciting return business

- Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel Team Management

- Conduct performance review with the team under supervision

- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

- Maintain a high standard of personal appearance and hygiene at all times

- Be aware of the hotel fire & life safety/emergency procedures

- Perform other reasonable duties assigned by the assigned by the Management

Work Experience

Experience

- Diploma in Tourism / Hospitality Management

- Minimum of 2 years of experience in a similar capacity with proven track records

- Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese

- Proficient in MS Excel, Word, & PowerPoint

- Strong leadership, interpersonal and training skills

- Good communication and customer contact skills

- Service oriented with an eye for details

Benefits

Benefits

Employee benefit card offering discounted rates in Accor Hotels worldwide

Develop your talent through learning programs by Academy Accor

Opportunity to grow within your property and across the world

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability

Accor