Job Description

Customer Interaction:

Greet customers and potential clients, answer inquiries about products and services, and provide detailed product information, including technical specifications.

Sales Support & Administration:

Provide extensive administrative support to the sales team, including processing orders, generating quotes, preparing sales contracts, and managing invoices.

Documentation & Reporting:

Maintain accurate customer and sales data in a CRM system (Customer Relationship Management), prepare sales reports, and manage all relevant documentation.

Order and Inventory Management:

Coordinate with internal departments such as production, finance, and logistics to ensure seamless order processing and timely delivery. Assist with monitoring stock levels and participating in inventory checks.

Relationship Building:

Build and maintain strong, long-term relationships with new and existing clients to ensure satisfaction and loyalty.

Market Awareness:

Stay updated on industry trends, new product features, and competitor offerings to better inform sales strategies.

Sales Process Contribution:

Assist in identifying and pursuing sales opportunities, preparing sales presentations and proposals, and potentially participating in trade shows or client visits.

Problem Solving:

Handle customer complaints and issues professionally, finding solutions or escalating the matter to a manager when necessary.
Job Type: Permanent

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

Health insurance Opportunities for promotion
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Sales: 2 years (Preferred)
Language:

Engilsh (Preferred) Bahasa (Preferred)
Location:

Batu Caves (Preferred)
Willingness to travel:

50% (Preferred)
Work Location: In person