Job Description

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Sales/ Business Development Manager
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MYR3,000 - MYR4,000 Per Month
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Posted 9 years ago o Closing 11 Aug 2025
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Requirements
Age : 25-40

• Degree-level qualification in a hospitality and/or marketing field
• Minimum 3 to 4 years Experience in a sales role with a proven track record to close a sale
• Excellent selling and networking capability
• Excellent organizational and planning skills
• Excellent leadership, interpersonal and communication skills
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Passion for sales and for achieving targets and objectives
• Passionate about networking and interacting with people

Responsibilities
Sales Functions:

• Cultivate customer accounts and travel within the local area to develop future and repeat business contributing to the profitability of the restaurant.
• Attend events, as required, in order to build relationships with a network of potential customers and develop possible business opportunities.
• Analyse local market trends and competitor activity to identify business leads
• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Demonstrate a thorough understanding of all facilities and services provided within the restaurant and identify opportunities for up-selling and promoting when appropriate

Marketing and PR Functions:

• Prepare and implement a restaurant marketing budget and plan.
• Understand the competitive market place and implement approaches to ensure the restaurant stays ahead in the local market
• Develop, implement and monitor creative local marketing channels, including social media
• Manage and update of restaurant's content on the website
• Manage and update of media database in cooperation with the PR agency
• Plan and handle restaurant individual customer emailing.
• Manage an events schedule to maximize yield and ensure the complete administration and execution of all planned events
• Evaluate and implement local restaurant sponsorship activities and related advertising

Customer Service Related Functions:

• Cooperate with other departments in the restaurant to create an exceptional customer experience and ensure that a very high level of customer service is constantly maintained.
• Serve as the main point of contact for VIP customers and ensure the restaurant staff is fully briefed on their requirements.
• Build strong relationships with customers in order to gain full understanding of their needs and work to serve them effectively.
• Manage, record and resolve customer complaints in a prompt and professional manner

General Responsibilities:

• Produce accurate and timely reports that meet the needs of senior management to include the reporting of appointments, calls made and business leads
• Attend all restaurant meetings
• Assist with other departments, as necessary

Benefits

• Medical Benefits
• Dental Benefits

Skills
Minimum 3 to 4 years experience in related field
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