Job Description

Company : Sime Darby Auto Hyundai Sdn. Bhd. Sales Funnel Management . Generate and capture as many leads as possible in the funnel (volume). . Convert leads along the funnel to achieve sales targets (efficiency). . Capture accurate customer information (transparency). . Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned. . Retain and update customer information to ensure customer loyalty and support all CRM initiatives. . Ask for referrals for other prospects. . Log all prospective buyers including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locator etc and other methods recommended by the Sales Supervisor and Branch Manager. . Ensure records and systems are maintained and updated as required. . Ensure follow-up on any aspect of selling, e.g. post-events, showroom visits, test drives, offers, delivery (3 months, 6 months, etc) and customer satisfaction surveys. Sales Process . Adherence to the 6-step Sales Process (attached). . Ensuring vehicle is properly prepared for delivery. . Following up on delivery to ensure customers satisfaction. . Exercise proper collections on payment and ensure its compliance. . Adhere to all relevant government legislations and regulations governing the motor trade. . Attend sales training when nominated by Company. Sales Planning . Understand how to penetrate competitor\'s market. . Collaborate with Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales. . Familiarize with every aspect of our range of vehicles / product in order to answer relative questions correctly and keep up-to-date. . Fully conversant with Company sales policies and with Company sales and servicing policies. . Carry out existing laid down company policies.

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