\xe2\x80\xa2 Provide administrative support to the sales team \xe2\x80\xa2 Handle and resolve customer enquiries \xe2\x80\xa2 To handle sales administrative matters \xe2\x80\xa2 To assist branches regarding our company product \xe2\x80\xa2 Assist sales back office in order processing and handling of order related inquiries \xe2\x80\xa2 Assist and support sales team on daily sales activities \xe2\x80\xa2 Handling day-to-day sales administration and operation task \xe2\x80\xa2 Assist on sales collection \xe2\x80\xa2 Communicate with customer on order confirmation and shipment \xe2\x80\xa2 Answering in-coming sales inquiry calls \xe2\x80\xa2 Making calls to customers for generating sales \xe2\x80\xa2 Compile and maintain weekly sales report for major accounts \xe2\x80\xa2 To perform other duties assigned by the superiors from time to time \xe2\x80\xa2 Deal directly with customers and salesperson either by telephone, electronically or face to face. \xe2\x80\xa2 Coordinate the sales operation in between logistic department, sales department and the customers. \xe2\x80\xa2 Respond promptly to customer inquiries, handles and resolve customer complaints. \xe2\x80\xa2 Process orders, forms, application and requests. \xe2\x80\xa2 Manage customer account, keep a record of customer interactions and transactions \xe2\x80\xa2 Providing sales and administrative support involving efficient handling of top and confidential agreements. \xe2\x80\xa2 To prepare estimates ad quotation to customers. \xe2\x80\xa2 Supporting the sales team in attaining sales targets. \xe2\x80\xa2 Communicating with regional sales team for the status of order and position of sales. \xe2\x80\xa2 Collecting, analyzing, evaluating and accounting the information in order to increase the productivity of sales. \xe2\x80\xa2 Coordinating and responding to all request of an internal meeting. \xe2\x80\xa2 Attending network and promotion events to develop and maintain contact with the customer. \xe2\x80\xa2 To review and streamline work processes. \xe2\x80\xa2 To perform all other duties as assigned by the management from time to time. Requirements \xe2\x80\xa2 Candidate must possess at least SPM/Diploma Level or Equivalent in Any Field \xe2\x80\xa2 1 or 2 years of working experience in customer service and related filed is an added advantage \xe2\x80\xa2 Computer literate \xe2\x80\xa2 Well organized and responsible \xe2\x80\xa2 Excellent verbal and written communication skills \xe2\x80\xa2 A teamwork person with high level dedication \xe2\x80\xa2 Proactive, self-motivated quick learner, pleasant personality with good interpersonal and Good communication skills \xe2\x80\xa2 Fresh graduates are encouraged to apply \xe2\x80\xa2 On the job training will be provided \xe2\x80\xa2 Knowledge of customer service principles and practices. \xe2\x80\xa2 Able to work in a teamwork environment and with minimal supervision. \xe2\x80\xa2 Required languages: Mandarin, English, Bahasa Malaysia \xe2\x80\xa2 Full time positions available Work Location Taman Putra Perdana, Puchong Average Processing Time 14 days Registration Number 1280025-A Industry Cosmetic OEM Manufacturing Company/Production Website tct.asia Company size 1-40 employees Working hours Monday to Friday Dress Code Bussiness Benefit Medical, Allowances, company self-reward, bonus and salary increment Spoken Language English Mandarin Bahasa Melayu Company Review TCT Nutraceuticals is one of the largest specialized contract manufacturing and packing companies in Malaysia with its own in-house R&D laboratory. Proudly 100% Malaysian owned, our extensive network and experience in custom manufacturing professional grade skincare products enables us to deliver service excellence under stringent regulatory guidance for our clients in the specialty of OEM, ODM, OBM and OSM. Equipped with an experienced product development team working closely with your marketing team, our extensive collaborations process birthing from concept, product development and custom formulation of your products through to the sourcing of components, graphic design, and finally filling and packaging. TCT Nutraceuticals innovative approach is also one of the keys to our success. Through advance research, technology, ingredients and packaging, we have made it possible to provide you with your own unique formulas, which gives you greater confidence in selling your own labels with a positive difference. In a nutshell, we work with you in developing your original design and complete premium product befitting international standard market trend. Why join Us? TCT is a great place to push your career to the next level TCT provide training and development needs TCT is a young and energetic company & pursuit to be leading cosmetic company in Malaysia TCT offer a dynamic environment to learn and grow. TCT reward staff based on performance, incentive and bonuses.
TCT Nutraceuticals is one of the largest specialized contract manufacturing and packing companies in Malaysia with its own in-house R&D laboratory. Proudly 100% Malaysian owned, our extensive network and experience in custom manufacturing professional grade skincare products enables us to deliver service excellence under stringent regulatory guidance for our clients in the specialty of OEM, ODM, OBM and OSM. Equipped with an experienced product development team working closely with your marketing team, our extensive collaborations process birthing from concept, product development and custom formulation of your products through to the sourcing of components, graphic design, and finally filling and packaging. TCT Nutraceuticals innovative approach is also one of the keys to our success. Through advance research, technology, ingredients and packaging, we have made it possible to provide you with your own unique formulas, which gives you greater confidence in selling your own labels with a positive difference. In a nutshell, we work with you in developing your original design and complete premium product befitting international standard market trend. Why join Us? TCT is a great place to push your career to the next level TCT provide training and development needs TCT is a young and energetic company & pursuit to be leading cosmetic company in Malaysia TCT offer a dynamic environment to learn and grow. TCT reward staff based on performance, incentive and bonuses.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5