Job Description

• Position: Sales & Customer Administration Officer.
• Salary: RM 2500-3500.
• Work location: Sunway Damansara (PJU 3), Petaling Jaya

Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in need of a Sales Support Administrator for their office in Sunway Damansara (PJU3) in Petaling Jaya area. This is a permanent position with working hours 9.00 am to 6.00 pm Monday to Friday.
About the job
This position Sales & Customer Administration Officer is not a sales job. Rather it is to be part of their sales service team providing administrative support role within the office. Candidates who aspire for this role must be some one who is enthusiastic and motivated individual with a passion for customer service as the role will entail interaction with customers on regular basis.
The duties
Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This role is critical to providing customers with timely and dependable support for delivery of product orders and services.
Main job responsibilities:
\xc2\xb7Manage day-to-day customer inquiries on company\'s products and services.
\xc2\xb7Providing administrative pre and post sales support to sales team on daily activities covering customer orders, quotation and billing.
\xc2\xb7Processing of sales orders and all associated administration.
\xc2\xb7Generate and Processing of customer orders.
\xc2\xb7Manage the fulfillment of sales orders.
\xc2\xb7Attending to general sales support for the field sales team in developing new business.
\xc2\xb7Coordinate and Liaise internal departments to ensure deadlines are met.
\xc2\xb7Maintain and update sales and customer records.
Candidate requirements
The successful candidate must be a female in age group 21-30, possess at least a Diploma qualification in Business or equivalent and would have at least 1-2 years of similar experience in sales support role in your previous work experience.
Profile/Attributes:
\xc2\xb7Female preferred; service oriented person.
\xc2\xb7Minimum qualification: Diploma or STPM.
\xc2\xb7At least 1-2 years of relevant experience.
\xc2\xb7Experience of employing a high level of initiative and self motivation to achieve service standards.
\xc2\xb7Strong communication and people management skills.
\xc2\xb7Proficient in English, BM and Chinese/Mandarin.
\xc2\xb7Hand on experience with Microsoft Office (MS Excel in particular).
\xc2\xb7Strong organization and multitasking skills.
This role would suit some one from a customer service, account management or order processing background with an interest in pharmaceutical or medical industry. The position will be based Sunway Damansara area in PJ and you will ensure that is a convenient location for you to work.Note: This role is immediately available ans suitable candidates will be invited for interview promptly following your application.

Chrisjac