Job Description

Introduction
IBM offers a world-class public cloud. But what sets us and your career apart is our approach to Automation, Data and AI.
Being a Sales Development Representative (SDR) in the Data and Automation Line of Business means a career where you're leading prospective clients towards the webMethods suite and Streamsets products. In many cases it will mean you're their first point of contact - directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the world's most transformational enterprises and culturally influential brands in the world.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.
Your role and responsibilities
As an SDR within Digital Sales you'll be IBMs first line of contact for inbound client sales activity, whilst supplementing your activities with focused outbound initiatives. Your primary goal will be to qualify leads and convert them into new business opportunities. With a focus on speed to engage, you will leverage your digital, product and consultative selling skills to accept incoming leads, and connect the dots between clients' needs and IBM's solutions. You'll collaborate with colleagues across the Sales team- advising and supporting on new business engagements throughout the critically important early phases of the sales cycle, and helping to lead prospects to our award winning cloud solutions.
Your primary responsibilities will include:

• Continuous Personal Development: Stay updated and engage in continuous personal development to become a trusted expert advisor.
• Lead Conversion: Review and convert inbound Marketing Qualified Leads (MQLs) to Sales Qualified Opportunities (SQOs).
• Lead Generation: Prospect and Engage with personas in targeted verticals and organizations and convert these to Sales Qualified Opportunities (SQOs).
• Social Selling and Thought Leadership: Utilize social media for social selling and thought leadership, promoting both IBM and your personal brand while engaging with prospective clients.

Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise

• Lead Generation and Sales Success: Demonstrated success in lead generation and sales within a fast-moving and complex field.
• Consistent Target Achievement: Track record of consistently achieving targets in fast-paced environments while fostering collaboration.
• Digital Communication Skills: Proficiency in communication across digital platforms with a focus on ensuring client satisfaction.
• Personal Integrity and Tech Affinity: Strong personal integrity and a passion for technology.
• Competitive and driven to succeed
• Internally motivated and able to exceed quota while working independently
• Technically curious with strong business acumen
• Fluent in English, preferably with Mandarin and/or Cantonese as well.
• Fearless when it comes to picking up the phone
• SDR experience at a SaaS company
• Aptitude to learn nuanced messaging and positioning of a mature technology platform
• Working knowledge of LinkedIn Sales Navigator, Salesforce, Zoominfo, Salesloft or other outreach tools

Preferred technical and professional experience

• Market Expertise: Demonstrating expertise in the Integration, Middleware, Automation or Data Integration market and establishing trust as a valued advisor for clients (training on these offerings will be provided).

ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title
Sales Development Representative
Job ID
41369
City / Township / Village
PETALING JAYA
State / Province
Selangor
Country
Malaysia
Work arrangement
Onsite
Area of work
Sales
Employment type
Regular
Position type
Entry Level
Travel required
Some travel may be required based on business demand
Company
(0088) IBM Malaysia Sdn. Bhd.
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
Yes