Job Description

• Required language(s): English, Bahasa Malaysia, Mandarin speaker are an advantage but optional
• At Least Diploma holders and preferable in Electrical and Electronics Engineering Principles coupled with more than one year of industrial sales experience.

• Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage
• Candidates with no experience in this industry but have an interest are welcome to apply. Training will be provided
• Sales experience in other fields are acceptable.
• Good presentation, communication skills and able to work independently.
• High energy, motivating, and possess team building skills.
• Self-reliant, work with minimum supervision.
• Solid foundation in technology-computer skills and CRM experience a plus.
• Consistent work history.
• Ability to communicate well with all levels.
• Able to think out-of-the-box and apply innovation/creativity to suggested solutions.
• Must be skillful at negotiation.

Responsibilities

Prospecting

• Understand company business model and strategy to gain knowledge on company market positioning. Gather customer and market information through research and surveys.
• Qualify the leads in CRM system accordingly in order to be able to propose the right engineering solution or product to the customer.
• Prepare potential customer list, justify it with supporting information and resources needed to grow these customers.
• A prospect is characterized as a MAD buyer [The Money to spend, The Authority to buy, The Desire to buy it] whom a salesperson has to influence them to make the decision to buy.

Pre-Approach

• Gather as much information about the prospect and to be able to get straight into the prospect\'s \'Good Books\'. A well-prepared salesperson is more likely to be trusted.
• Gather information on customer organization structure and identify decision maker, influencer as well as gate keeper.
• Understand the relativity of between the company products/solutions and customer business.
• Understand customer share of wallet and budget on our products or solutions.
• Tailor made the best sales approach for each individual customer needs.

Approach

• Make initial contact to potential customer, able to convince the prospect to commit to an appointment even through cold call.
• Interpersonal skill predominantly required.
• Building trust by meeting customer request by timely manner.
• Ability to analyze the \'situation\' of the prospect is essential to determine and plan for the right phrase and appropriate selling pitch during the appointment or presentation.

Need Identification

• Able to identify customer critical need. Successful to identify and address to such need will increase the customer confidence on us and the probability to close the sales.
• Understanding the SPIN questioning technique could assist to derive the customer\'s needs.
• Type of needs are as product technicality/technology, customer service level, price, product availability, warranty, commercial terms & etc.
• Gain knowledge in customer internal processes and hindrances, to channel this information to the backend support team to ensure customer has the best buying experience.

Presentation

• Sales presentation required an important face-to-face personal delivery for a engineering sales solution provider.
• The salesperson needs to have a constant check that the sales presentation is being aligned in the right path towards the prospect\'s needs and thus, reduces the likelihood of objections to be raised.

Handling Objections

• Able to identify the reason behind customer objection
• Capable to address to customer objection and tune our offer to address to customer objection and fulfill customer need
• Need to instill a proper mental attitude to face the objections positively.
• Always probe to determine what lies at the root of the concern and then seek to resolve it.

Closing the Sales

• Able to come out with a qualitative offer/proposal addressing the customer precise need and pain point
• Quotation follow up is mandatory within 3 days and subsequent calls are required
• Capable to bring the prospect to the point where one not only agrees that the product or service is good, but he/she is also convinced and prepared to make a purchase now.

Implementation/Follow Up

• After the sales has been closed, the salesperson could do a follow-up call to check if the products have been received by the customer and enquire if there were any other assistance required.
• Repeat sales or referral sales are possible if the customer is happy.

AR Collection

• Be able to constantly monitor and review the outstanding Account Receivable and collection be done accordingly to the sales and purchase agreement to avoid potential bad debts.

Benefits

• KWSP
• SOCSO
• Medical claim included
• 13 months bonus
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Handphone & Car Allowance
• Chances to work in S\'pore (based on performance)

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Allowance Provided
• Performance Bonus
• 5 Working Days

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