Job Description

Work Location

: Kampung Tunku, Petaling Jaya

Key Responsibilities:

Solution Sales & Business Development:

Promote and sell the company's advanced Industrial Control Systems (ICS) and Operational Technology (OT) solutions, designed to elevate production environments to Industry 4.0 (IR4.0) standards. Identify and engage with prospective clients in manufacturing and production industries, presenting the benefits of IR4.0 technologies for operational efficiency. Deliver tailored presentations and demonstrations on proprietary solutions, including GENiE for data analytics, SAM for digital asset management, SMITH for automated production planning, and SCOTS for cybersecurity management
Technical Consultation & Solution Customization:

Work closely with clients to understand their unique production challenges, providing insights into how the company's IR4.0 solutions can address their needs. Collaborate with engineering teams to design custom solutions when required, ensuring alignment with client requirements and technical feasibility. Provide post-sales support, troubleshooting and optimizing solutions to enhance customer satisfaction and long-term value.
Market Research & Strategic Planning:

Conduct ongoing research into industry trends, competitor offerings, and emerging technologies in Industrial Control Systems and IR4.0 solutions. Provide feedback and recommendations to the product development and marketing teams to enhance the company's offerings and market positioning.
Customer Relationship Management:

Build and maintain strong, long-term relationships with key decision-makers at client companies, acting as a trusted advisor for their ICS and OT needs. Regularly follow up with existing clients to ensure solution effectiveness, gather feedback, and identify opportunities for further upgrades or additional solutions.
Training & Knowledge Sharing:

Educate clients on the benefits of IR4.0 transformations, including operational insights from GENiE, maintenance benefits from SAM, productivity gains from SMITH, and security enhancements from SCOTS. Conduct training sessions for clients and internal teams to maximize the adoption and effective use of company solutions.
Sales Reporting & Documentation:

Track and document sales activities, customer interactions, and progress in the CRM system. Prepare regular reports on sales forecasts, project status, and market trends for management review.

Qualifications & Experience:

Bachelor's degree in Engineering, Automation, Information Technology, or a related field. Minimum of 3 years of experience in sales or technical roles in ICS, OT, or related industries, with a strong focus on IR4.0 technologies and automation solutions. Proven experience working with Industrial Control Systems or Operational Technology in a production or manufacturing setting is essential. In-depth knowledge of IR4.0 concepts, data analytics, asset management, production planning, and cybersecurity in manufacturing environments. Strong presentation and negotiation skills, with the ability to communicate complex technical concepts effectively to both technical and non-technical audiences. Excellent project management skills, with the ability to coordinate and support technical projects from initiation to completion. Familiarity with data analytics platforms, maintenance management systems, automated production planning tools, and cybersecurity protocols in industrial settings. Experience with CRM systems and sales pipeline management is an advantage.
Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

Professional development
Work Location: In person