Supports business growth by identifying customer needs, proposing suitable technical solutions, and securing sales opportunities. This role combines technical expertise with sales skills and works closely with internal teams to ensure accurate quotations and successful project delivery from initial engagement to after-sales support.
Key Responsibilities:
1. Technical & Product Expertise
Understand the company's products, solutions, or machinery in detail.
Provide technical advice and guidance to customers before and after sales.
Prepare and deliver product demonstrations, technical presentations, and proposals.
2. Sales & Business Development
Prepare quotations, pricing proposals, and tender submissions.
Meet sales targets and grow revenue in assigned territories or industries.
Maintain strong relationships with existing customers to ensure repeat business.
3. Customer Engagement
Visit customer sites to understand requirements, challenges, and applications.
Provide product recommendations that solve customer problems.
Handle customer inquiries and complaints professionally.
4. Project & Solution Management
Work with internal teams (engineering, operations, service) to deliver solutions.
Manage project timelines, from proposal to delivery and installation.
Ensure smooth commissioning and handover to customers.
5. After-Sales Support
Provide troubleshooting support or arrange technical service teams when needed.
Train customers on product usage, safety, or maintenance.
6. Reporting & Documentation
Prepare weekly or monthly sales reports.
Maintain accurate records of customer interactions, sales pipelines, and activities.
To track all sales and order records and follow up with customers
Requirements:
1. Diploma/Degree in Engineering (Mechanical or Electrical Engineering Degree), Fresh Graduate are encourage to apply.
2. Strong communication and presentation skills.
3. Able to travel and meet clients regularly.
4. Problem-solving mindset with technical understanding.
5. Good communication skills and language proficiency.
6. Able to travel for meeting and site visits.
7. Able to work as a team and good PR skills.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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