Job Description

Position:

Sales Engineer

Location:

HQ, Puchong

Salary Range:

RM3,000 - RM3,500 (basic, excluding allowance)

Allowance:

Provided

Responsibilities:

Build and maintain strong relationships with existing and potential customers to drive product sales. Provide technical support and product information to customers. Troubleshoot and resolve technical issues when required. Assist the Manager/Assistant Manager in coordinating sales and project-related activities. Set up and configure machinery or instruments for customer applications. Prepare project documentation, including schedules, technical drawings, and manuals. Raise purchase or stock requisitions based on project requirements. Monitor project progress and implementation to ensure timely completion. Handle invoices and support debt collection efforts.

Authorities:

Participate in customer debt collection processes. Provide input for technical and project-related decisions within the assigned scope.

Job Requirements

Requirements:

Bachelor's degree in Engineering, Mechanical, Electrical, or a related field. Minimum 1-2 years of experience in technical sales or product engineering. Strong understanding of technical products and the ability to explain them to customers. Proficiency in preparing technical documents and project management. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and manage multiple tasks. Familiarity with CAD software and MS Office applications is an advantage.

Disability type

Not Applicable

About Dpstar Thermo Control Electric Sdn. Bhd.
Dpstar Group has been specialising for the past 30 years in 8 core businesses in end-to-end industrial products, manufacturing, system design, and engineered solutions. Combined turnover is around MYR 140 million with a staff size of 200 in most major states of Malaysia and Singapore. Our ISO accredited factory is one of Asia's largest in electrical heaters, process heaters, thermocouples, and temperature sensors. North America and Asia account for our thermal solutions, engineered and manufactured products. Our core portfolio of products and solutions consists of Instrumentation, Thermal Solutions, Automation, Low Voltage Electrical, Engineering, HVAC, Heat Tracing, Drives, Calibration, Process Control, and Cables. We believe in serving our partners and clients through value and innovative engineering and products through solutions that are specific and customized to best meet industry applications, standards, and requirements.