Job Description

Generate and qualify leads, develop new business opportunities, and convert inquiries into sales. Cultivate strong relationships with customers (individuals, families, and corporate clients) and maintain ongoing communication to drive repeat business. Develop in-depth knowledge of Monkeys Canopy Resort's offerings, including theme park attractions, group packages, VIP experiences, and seasonal events. Conduct presentations for clients, both in person and virtually, to showcase our facilities, promotional offers, and tailored packages. Actively promote special offers, group discounts, and season passes, ensuring customers are aware of all available options. Monitor industry trends, competitor offerings, and customer preferences to help shape sales strategies. Work closely with the marketing, operations, and guest services teams to ensure smooth execution of sales campaigns and client requirements. Maintain accurate records of sales activities, customer interactions, and progress toward sales targets. Prepare regular reports for the Sales Manager. Promote the resort as a venue for corporate events, birthday parties, school outings, and team-building activities, tailoring offerings to meet client needs. Provide exceptional customer service before, during, and after the sale to ensure customer satisfaction and positive feedback.

Qualifications

A bachelor's degree in Business, Marketing, Hospitality Management, or a related field is preferred. Minimum of 2 years of sales experience in the hospitality, entertainment, or tourism industry, preferably in a theme park or resort setting. Fluent in

Chinese

(Mandarin or other dialects), Bahasa Melayu and English. Proven track record of achieving sales targets and closing deals. Strong negotiation and persuasive skills are a must. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work collaboratively with internal teams and external stakeholders. Willingness to work weekends, holidays, and flexible hours as needed to meet sales goals and support resort operations. Familiarity with theme park operations, events, and recreational
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

Free parking Health insurance Meal provided Parental leave Professional development
Application Question(s):

When is your notice period?
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Sales: 2 years (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person