Job Description

• Minimum 1 years\' working experience in travel or hospitality industry, preferred tourist attraction or hotel industry. Fresh graduate are welcome to apply.
• Must have PC skills including knowledge of Microsoft applications.
• Excellent communication skills both written and verbal in English, Malay and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Demonstrated strong organizational skills and the ability to prioritize multiple tasks and meet deadlines.
• Strong interpersonal skills.
• Must have the ability to work as a team as well as work independently.
• Problem solving and listening skills are a must.

Responsibilities

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells Encore Melaka tickets by establishing contact and developing relationships with prospects; recommending solutions.
• Prepares reports by collecting, analyzing, and summarizing information.
• Provide outstanding customer service to all Encore Melaka ticketing agents
• Maintain accurate ticket sales databases, fastidiously following data entry and other procedures to ensure data integrity.
• Process all ticket sales consistent with EM policies and procedures.
• Sales support including coordinating all sales call and meeting needs.
• Sales activity include reply sale inquiries, coordinate sales inspection, sales administration, communication, and correspondence.
• Maintain efficient sales office procedures and ensures the accuracy of all assigned projects within the timeline(s) specified.
• Handle all in-house sales calls throughout the business day.
• Assists the Sales team in the development of new programs and sales campaigns in an effort to obtain additional sales from the various market niches.
• Generate and distribute daily, weekly and monthly reports as outlined by the Director of Sales.
• Perform other functions as assigned by the Management.

Benefits

• Group Hospitalization Insurance
• Dental
• Miscellaneous allowance
• Medical
• Parking
• Regular hours, Mondays - Fridays
• Long Service Benefit
• Staff Property Discount

Additional Benefits

• Medical and Hospitalisation Leave
• Annual Leave
• Medical Insurance
• Training Provided
• EPF / SOCSO / PCB
• 5 Working Days
• Good Location

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