The Sales Executive is responsible for achieving sales targets through direct selling of baby products to retail outlets, pharmacies, departmental store, and distributors. This role involves generating new business, managing existing client relationships, promoting product visibility in stores, and ensuring timely order processing and payment collection. The Sales Executive will also gather market intelligence and coordinate with internal teams to support logistics, marketing, and finance operations
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Key Responsibilities
1. Achieve Sales Targets
Drive outright sales of baby products to retail outlets, pharmacies, supermarkets, Departmental store and distributors
Consistently meet or exceed monthly and quarterly sales goals.
2. Generate New Business
Identify potential clients and convert them into active accounts.
Expand market reach by onboarding new retail partners and distributors.
3. Product Promotion and Presentation
Effectively present product features, benefits, and pricing to clients.
Educate customer on product usage, USPs (unique selling points), and safety standards.
4. Customer Relationship Management
Build strong, long-term relationships with customers.
Resolve customer queries and concerns promptly and professionally.
5. Market Visits and Coverage
Visit retail outlets regularly to ensure consistent order flow and stock availability.
Monitor competitor activity and gather market intelligence during field visits.
6. Merchandising and Brand Visibility
Ensure proper product display, shelf space, and point-of-sale materials are in place.
Support in-store promotions and branding initiatives.
7. Order and Payment Management
Process orders accurately and ensure timely delivery.
Follow up on payments and reduce outstanding dues as per company policy.
8. Reporting and Documentation
Maintain daily sales activity reports and customer visit logs.
Provide market feedback and sales forecasts to the Sales Manager.
9. Collaboration with Internal Teams
Coordinate with Logistics
Ensure timely order fulfilment and stock availability by maintaining effective communication with warehouse. Resolve delivery or stock-related issues promptly to avoid disruption in sales.
Support Marketing Initiatives
Collaborate with the marketing team to execute local promotional campaigns, in-store activations, and product launches. Provide on-ground feedback to enhance campaign effectiveness and brand visibility.
Liaise with Finance Department
Work closely with the finance team on billing, invoicing, payment collections, and reconciliation of customer accounts. Ensure alignment on credit terms, outstanding dues, and financial reporting related to sales activities.
Qualifications & Requirements
Experience:
2 to 4 years of proven sales experience in FMCG, or baby care products.
Prior experience in field sales, B2B selling, or managing retail and distributor accounts is highly preferred.
Skills:
Strong selling, negotiation, and closing skills.
Excellent communication and presentation abilities.
Proficiency in using MS Office (Excel, Word, PowerPoint).
Behavioural Competencies:
Self-motivated and target-driven with a strong sense of accountability.
Strong relationship-building skills and a customer-first mindset.
Adaptability and ability to thrive in a fast-paced, field-based environment.
Strong analytical and problem-solving approach.
Other Requirements:
willingness to travel regularly within the assigned territory.
Ability to work flexible hours based on market needs, promotions, or events.
Fluency in English and local language(s) depending on the region.
Job Types: Full-time, Permanent
Pay: Up to RM6,000.00 per month
Benefits:
Additional leave
Cell phone reimbursement
Free parking
Health insurance
Parental leave
Professional development
Work from home
Work Location: In person
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