Manage sales documents and respond to customer enquiries quickly and professionally.
Support the sales team in daily operations and inventory management.
Prepare and issue quotations, invoices, and other sales documents.
Build strong relationships with existing customers and explore new business opportunities.
Attend product trainings and stay updated with the latest product information.
Share customer trends and contribute ideas to improve sales performance.
Follow up on customer orders and ensure excellent service at all times.
Clearly explain product features and recommend the best solutions for customer needs.
Participate in company roadshows and events.
Handle and resolve customer complaints politely and professionally.
Provide accurate and helpful product information.
Identify urgent issues and escalate them to management when needed.
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