Job Description

Our Opening and Your ResponsibilitiesKey Purposes and Strategic Outcomes of the Role: We seek a strategic sales leader to drive revenue growth and build a high-performing sales team. This role demands a proven ability to lead and motivate sales teams, develop top talent, and foster strong customer relationships. Success in this position requires a data-driven approach to optimize sales strategies and identify new business opportunities.1. Sales and Marketing

• Lead Pipeline: Collaborate with marketing to turn leads into sales and manage the sales pipeline.
• Sales Alignment: Ensure sales strategies match marketing campaigns and key messaging for a unified approach.
• Sales Enablement: Work with marketing to develop sales tools that address customer pain points.
• Measure Performance: Analyse data from both sales and marketing to optimize efforts.
• Marketing Relationships: Build strong relationships with marketing for a collaborative sales and marketing environment.

2. Technical Advisory and Solution Advocate

• Technical Expertise and Coaching: Equip the team with in-depth product knowledge and train them to provide technical advice to clients.
• Solution Architecting: Work with sales reps to understand customer needs and architect solutions that address their specific technical challenges.
• Competitive Analysis and Differentiation: Conduct competitive analysis to identify MT solution\'s strengths and weaknesses. Coach the team to effectively position MT product against competitors.
• Proof of Concepts and Demos: Lead the development of compelling technical demonstrations showcasing the value proposition to potential clients.
• Customer Advocacy and Relationships: Become a trusted advisor to clients, fostering strong technical relationships and advocating for MT solution throughout the sales cycle.

3. Service Standards and Customer Relationship Management

• Ensure and Implement High Service Standards: Augment MT service standards that ensure exceptional customer experiences throughout the sales cycle and beyond. Train the team to deliver on these standards consistently.
• Customer Onboarding and Success: Develop a smooth onboarding process for new customers and ensure their success by providing ongoing support and resources.
• Proactive Customer Relationship Management: Coach the team to actively manage customer relationships, fostering trust and loyalty.
• Identify and Address Customer Issues: Develop processes to identify and address customer concerns promptly and effectively. Ensure the team can resolve issues efficiently.
• Customer Feedback and Improvement: Actively collect customer feedback and translate it into actionable insights to improve service standards and overall customer satisfaction.

What You Need to SucceedKey Behavioral Competencies RequiredCompetencies:

• Empowers Individual Growth: Fosters a culture of development by identifying each team member\'s strengths and weaknesses, providing ongoing coaching and feedback to help them reach their full potential.
• Ignites Team Motivation: Excel at motivating and inspiring the team to achieve ambitious goals. Cultivate a positive and supportive work environment that fosters enthusiasm and a drive to succeed.
• Bridges Communication Gaps: Skilled communicators who clearly articulate goals and expectations to the team. Collaborate effectively with other departments, ensuring a unified approach.
• Leverages Data-Driven Insights: Utilizes data analysis to identify opportunities and develop winning sales strategies. Strategic thinkers who plan for the long term and adapt to changing market conditions.
• Prioritizes Customer Focus: Understand the importance of customer focus and instill this value in the team. Empowers the team to build strong, long-lasting relationships with clients.

Technical Skills, Knowledge and Experience Required

• Degree in any Science/Engineering or related field from a reputable University.
• At least 5 years working experience in a sales position in a leadership capacity with 2 - 5 direct reports.
• Instrumentation and/or laboratory sales or technical experience would be preferred.
• Able to network across all levels and work well in a fast-paced environment.
• Self-motivated, result oriented and energetic with passion to succeed.
• Sound business acumen particularly in identifying potentials and devising solutions to need.
• Other desired values includes a high quality of standard, aggressiveness, agility and critical reasoning.
• Willing to travel within Malaysia as and when required.
• Possess own transport with a valid driving license.

Preferred:

• Sales experience of laboratory analytical and thermal analysis instruments, i.e., auto titration, Karl Fischer titration, density meter, refractometer, melting point, dropping point, ultraviolet-visible spectrophotometry, etc.

Our Offer to You

• Stable employment conditions based on the contract of employment
• 1.5 months fixed contractual bonus
• Medical care with the dental package
• Life insurance

About Mettler ToledoMETTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .For those who prioritize precision, Mettler Toledo is precisely where you belong.Job Reference #16343Preferred LocationSelangorPetaling JayaJob TypeFull-timeLegal EntityMettler-Toledo (M) Sdn. Bhd.1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia+60 3 7844 5888

Mettler Toledo