Job Description

About Us

We are a fast-growing

Interior Design & Build company

providing one-stop solutions--from concept design to construction and project completion. With a strong reputation for quality workmanship and customer satisfaction, we are expanding our team and looking for a passionate, driven, and results-oriented

Sales Manager

to lead our sales growth.

ROLE FOCUS

Manage and drive the

sales team

to achieve revenue targets for existing and new projects. Focus is mainly on

closing deals

,

Client relationship management

, and

sales team performance.

_____________________________________________________________________________________________

KEY RESPONSIBILITIES

1. Sales Leadership

- Supervise the sales team and assign sales targets.

- Lead, motivate and guide the Sales team to close high-value projects

- Track and report monthly and yearly sales performance against targets.

- Develop strategies to improve conversion rates and deal closure.

- Support senior clients and handle escalations.

- Monitor quotation pipeline and revenue performance.

- Establish pricing guidelines, negotiation strategies & discount approvals

2. Design Quality & Proposal Direction

- Oversee design standards to ensure alignment with brand identity

- Review major / high-value design proposals

- Ensure budgeting accuracy, material specifications & buildability feasibility

- Ensure compliance with renovation regulations and safety requirements

3. Team Management & Development

- Lead recruitment, onboarding and training for Sales IDs

- Coach team members in sales closing, design knowledge & communication skills

- Conduct quarterly performance reviews

4. Operations & Project Coordination

- Improve and enforce SOPs from Sales ? Design ? Site

- Coordinate with Design & Project teams to ensure smooth handover of client requirement to design and project department.

- Resolve escalations for client complaints, variations, delays

- Ensure documentation and timelines are followed

5. Customer Experience Management

- Maintain high customer satisfaction

- Implement service recovery plans

- Strengthen referral and after-sales strategies

6. Marketing and Brand Support

- Work with the marketing team to develop campaigns , promotions and social media content.

REQUIREMENTS

- 7-10 years experience in interior design / renovation industry

- Strong communication, negotiation and presentation skills.

- Proven leadership to lead a Sales or Design team

- Strong track record in closing high-value projects

- Knowledge in 3D, AutoCAD, costing and construction is an advantage

Job Type: Full-time

Pay: RM8,000.00 - RM15,000.00 per month

Work Location: In person