Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

• Jalan Usj25/1 Subang Jaya Selangor Malaysia 47650

Penerangan Kerja
Kelayakan
Academic & Experience

• Minimum Diploma in Business, Marketing, or related fields.
• 1-2 years experience in sales or marketing preferred.
• Fresh graduates with strong communication skills are welcome to apply.

Skill Competencies

• Strong verbal & written communication skills in English and Bahasa Malaysia.
• Solid grasp of sales strategy, lead engagement, and customer service.
• Able to communicate professionally with a friendly, solution-focused approach.
• Excellent time management and ability to handle multiple clients/tasks.
• Experience in FMCG, beauty, wellness, or retail industries is an advantage.
• Ability to work independently and collaboratively.
• Must have own transport and willingness to travel for sales or events (if needed).

Tanggungjawab
Customer Service & Relationship Management

• Deliver prompt, professional, and high-quality customer service at all touchpoints.
• Build and nurture long-term customer relationships to drive loyalty and repeat sales.
• Manage customer queries, objections, and after-sales care effectively.

Sales & Business Development

• Identify, engage, and convert potential customers through online and offline channels.
• Present and promote company products confidently to different customer segments.
• Negotiate, upsell, and close sales to achieve monthly & quarterly sales targets.
• Support retail or on-ground sales activities when required.

Marketing & Campaign Execution

• Work with the marketing team to execute campaigns, promotions, and product launches.
• Participate in events, roadshows, live sessions, or trade activities to drive awareness.
• Create simple product pitches, customer insights, and market feedback for marketing decisions.

Time & Pipeline Management

• Plan daily, weekly, and monthly tasks aligned to sales targets and customer pipeline.
• Maintain consistent follow-up on leads until conversion.
• Ensure timely documentation of customer info, sales progress, and reporting.

Performance Analysis & Reporting

• Track sales KPIs, conversion rates, and customer satisfaction metrics.
• Prepare weekly and monthly reports for management review.
• Provide insights on trends, customer behaviour, and product performance.

Manfaat

• Monthly Target Achievement Bonus
• Quarterly High Performer Incentive
• Special Campaign Commissions (during festive or product launches)

Other Benefits

• Annual performance bonus
• Travel allowance (if applicable)
• EPF & SOCSO
• Annual leave, medical leave
• Company trips, training & development
• A supportive and growth-driven environment

Commission Structure (Attractive & Performance-Based)

• Monthly Sales Achievement | Commission Rate
• RM5,000 - RM29,999 | 5%
• RM30,000 - RM59,999 | 8%
• RM60,000 and above | 10% + performance bonus

Kemahiran
Sales Strategy Market Research Customer Relationship Management (CRM) Digital Marketing
Peringatan Penting
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Skills Required