Job Description

1. COMMISSION

Sales staff will be entitled to a 5% commission on every completed sale, based on the final invoice amount Example :
PACKAGE 5% COMMISSION

RM4200 - RM210

RM5,000 - RM250

RM10,000 - RM500

RM15,000 - RM750

RM20,000 - RM1,000

RM30,000 - RM1,5000

2. Customer Consultation

Attend to walk-in, WhatsApp, or online inquiries professionally Understand customer needs, space, budget, and preferences Recommend suitable furniture designs, materials, and concepts
3. Custom Order Handling

Explain customization options (material, size, color, layout, etc.) Take accurate measurements or arrange for site visits when needed Coordinate with the design/production team to confirm feasibility and pricing
4. Quotation & Sales Order

Prepare and present quotations to clients clearly Negotiate pricing within company guidelines Confirm orders with clear documentation (design, material, measurements)
5. Project Coordination

Liaise with the design, factory, and installer teams for production updates Monitor production progress and delivery timeline Update customers regularly on the status of their orders
6. Payment Collection & Documentation

Collect deposits and follow up on balance payments Issue official receipts, invoices, and agreements Ensure proper filing of order forms, receipts, and related documents
7. Product Knowledge & Upselling

Stay updated with furniture trends, materials, and technical details Promote package deals, upgrades, and add-on items (e.g. soft-close hinges, LED lighting) Advise clients on maintenance and care of furniture
8. After-Sales Service

Follow up with customers after delivery and installation Coordinate with the service team for any defect or touch-up issues Maintain good customer relationships to encourage repeat business and referrals
9. Reporting & Targets

Achieve monthly and quarterly sales targets Submit sales reports and customer feedback to management Participate in sales meetings and product training
10. Showroom & Sample Maintenance

Maintain a clean, organized showroom with updated displays Keep material/sample boards neat and presentable
11. Team Collaboration

Work closely with designers, admin, production, and installation teams Support showroom activities (walk-ins, promotions, events) Assist in preparing marketing content or social media if required
12. TRANSPOT

Salesperson is required to have a car for transporting to distribute flyers samples and materials, as well as for visiting both showroom and customer sites. Car oil/fuel expenses can be claimed on a weekly basis
Job Types: Full-time, Permanent, Contract
Contract length: 6 months

Pay: RM1,700.00 - RM1,800.00 per month

Work Location: On the road