Company Description
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of \xe2\x82\xac33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
As a Sales Specialist, you will be the focal point to customer in market by value selling
our tire products & services and acting as a consultant to the customer thereby
strengthening customer relationship. You will be part of our Replacement Tires Business team and generate value through profitable sales growth.
Your responsibilities include:
Sales Function
\xe2\x96\xaa To be responsible for sales KPI targets set by management.
\xe2\x96\xaa Continuous business development in all product
\xe2\x96\xaa To prepare individual customer budget in line with regional budget.
Channel Management & Development
\xe2\x96\xaa To enhance & further develop the current network dealers with good service to
enhance customer share of shelf space
\xe2\x96\xaa To utilize digital tools for prospecting new customers.
\xe2\x96\xaa To utilize existing processes in opening and handling different category of customers
e.g. Buddy System
Customer Training & Development
\xe2\x96\xaa To be equipped with sufficient product & technical knowledge, soft skills and able to
fully utilize available digital tools for effective sales
\xe2\x96\xaa To translate & train customers on Market/Product/Technical knowledge, soft skills,
and digital tools by organizing relevant trainings.
Account Management
\xe2\x96\xaa Monitor, track and communicate to customer on sales achievement, growth potential
etc.
\xe2\x96\xaa Analyze, forecast, and propose for business development plans for account growth
\xe2\x96\xaa To maintain a good service and relationship with the customers to amplify the high
performance culture.
\xe2\x96\xaa To provide advice to customers to enhance and grow their business
\xe2\x96\xaa Pro-actively communicate to customer on product development, data & systems
updates.
\xe2\x96\xaa Ensure timely customer payments.
Market Intelligence
\xe2\x96\xaa To provide timely market information to Regional Manager.
Customer Service
\xe2\x96\xaa To provide market feedback to internal teams concerning technical aspects of
product
\xe2\x96\xaa To manage first level technical complaints (inspection, resolution in coordination with
Technical Customer Service team and feedback to customer)
Qualifications
1. Malaysian citizen, based in the country
2. Experience: 2-5 years in B2B sales position in dealer management roles. Experience
in automotive/FMCG/Lubricants industry will be added advantage.
3. Good communication skills. Fluent in English and Chinese dialects.
4. Capable to work independently with initiative. Strong drive to achieve results by
taking ownership in challenging environment.
Additional Information
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