Job Description

Job Summary

The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners

to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing

day-to-day sales activities, ensuring visibility of products in the market, and achieving sales targets. The Sales

Supervisor will also play a key role in coaching and developing the sales team, maintaining strong dealer relationships,

and ensuring alignment with CelcomDigi's standards, policies, and business objectives.

Job Responsibilities

? Lead, coach, and mentor Sales Executives to optimize individual and team performance.

? Plan and implement strategic initiatives to expand and strengthen channel distribution.

? Design and execute quarterly tactical sales programs to achieve business targets and KPIs.

? Monitor dealer performance, ensuring adherence to company policies, standards, and branding guidelines.

? Track, analyze, and report competitor activities, providing insights and recommendations for improvement.

? Ensure strong and consistent brand presence across all sales channels and touchpoints.

? Provide first-line support for system or product-related issues faced by dealers and frontliners, ensuring

t

imely resolution.

Job Requirements

? This position is offered on a 2-year fixed-term contract basis.

? Diploma or Degree in Business, Marketing, or a related field; SPM holders with strong relevant experience

will also be considered.

? Minimum 3-4 years of experience in sales, channel management, or dealer operations, preferably in the

telecommunications or FMCG industry.

? Proven leadership skills with experience in managing and developing sales teams.

? Strong interpersonal, communication, and negotiation skills to engage effectively with dealers, channel

partners, and internal stakeholders.

? Results-driven, highly motivated, and able to work independently in a fast-paced, target-oriented

environment.

? Proficient in analyzing sales data, identifying trends, and formulating action plans.

? Willing to travel and work outdoors, including weekends and public holidays, as required.

? Possess own transport and a valid driving license.

? Tech-savvy with basic knowledge of sales systems, reporting tools, and telecommunications products and

services.

? Fluent in Bahasa Malaysia; proficiency in English or other local dialects is an added advantage.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

Additional leave Dental insurance Flexible schedule Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Work Location: In person