Sales Support & Admin Senior Process Executive
Petaling Jaya, Selangor, Malaysia
Job Description
Responsibilities :
- Assist client manager in generating quotes to facilitate in fast turnaround time. This might involve a degree of product pricing knowledge.
- Responsible of Information gathering and data consolidation of each quote request.
- Handle incoming quotation requests including overseas requests from other NTT Offices.
- Frequent follow up call required to achieve client request closure within SLA given.
- Process and follow-up on dispute case or open issues within SLA given.
- Dealing with external and internal queries in a professional, client-oriented manner.
- Close alliance with vendors to obtain vendor's quotations and assist deal registrations if required.
- Establish and maintain good relationship with decision-makers, internal and external Stakeholders.
- Responsible for QA process.
- Provides mentorship & guidance to new joiners.
- To assist in order submission if required.
- Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
- Diploma or degree in Business or any related field.
- More than 4 years' experience in Sales Support role of IT industry.
- Good in English added advantage candidate with Mandarin proficiency, Mathematics, Excel and Microsoft Outlook.
- A good understanding of Sales/buying cycle and ability to handle dispute case.
- Good Problem-Solving skill.
- Meticulous and Detailed in numbers.
232ASRPREX Senior Process Executive
Interest Group
Infosys Limited
Role
Process Executive
Company
ITL Malaysia
Skillset
Domain|Configuration Management, Pricing Management, Quotation Management, Catalogue Management|Product Bundling, Quote To Order, Business Rule Configuration, ROI Calculator
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD865753
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPetaling Jaya, Selangor, Malaysia
-
EducationNot mentioned