Job Description

This job scope primarily involves using the telephone to contact potential customers and promote services, aiming to generate leads and sales. This person play a crucial role in business development by reaching out to new and existing customers to build relationships, handle inquiries, and close deals.

Key Responsibilities:

Outbound Calling:

Making a high volume of calls to potential customers.

Lead Generation:

Identifying and qualifying potential customers for the sales team.

Sales and Closing:

Persuading customers to purchase products or services and securing sales.

Customer Interaction:

Handling customer inquiries professionally.

Information Gathering:

Recording customer information, including contact details and responses, for future follow-up.

Relationship Building:

Establishing and maintaining positive relationships with customers.

Meeting Sales Targets:

Striving to achieve or exceed sales quotas set by the company.

Product Knowledge:

Staying informed about products, services, and pricing to effectively communicate with customers.

Feedback and Reporting:

Providing feedback to management on customer needs, market trends, and potential opportunities.

Skills and Qualifications:

Communication Skills:

Excellent verbal communication and persuasive skills are essential.

Customer Service Skills:

A customer-focused approach is crucial for handling objections and building rapport.

Persistence and Resilience:

Telemarketers need to be persistent in the face of rejection and maintain a positive attitude.

Organizational Skills:

Managing customer information, follow-up tasks, and sales targets requires strong organizational skills.

Basic Computer Skills:

Proficiency in using computers and CRM systems is often required.

Product Knowledge:

Understanding the products or services being promoted is essential for effective communication.
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Job Type: Full-time

Pay: RM3,300.00 - RM6,100.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Application Question(s):

Notice period? Current salary? Any experiences in Telesales/E-commerce? When can start? Must have own transport
Language:

Mandarin (Preferred)
Work Location: In person