Sales Support

Seri Kembangan, Selangor, Malaysia

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Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Good communication and interpersonal skills.
Ability to multi-task, prioritise and manage time effectively
Social media savvy

Responsibilities

To efficiently customer incoming inquiries.
To provide fast and timely sales package to all customer inquiries.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company\'s service standards.
Effectively manage large numbers of incoming inquiries.
Handle complaint, provide appropriate solutions and alternatives within the timeline and follow up to ensure resolution
Keep records of customer accounts and file documents
Follow communication procedures, guidelines and policies

Benefits

Additional Benefits

Ricebowl

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