Job Description

SALES DEVELOPMENT / SUPPORT SPECIALIST ROLE DESCRIPTION : Assist the Key Account Manager in Malaysia to achieve monthly and quarterly sales targets for GrabForBusiness and GrabGifts Perform regular call to leads and offer GrabForBusiness solutions and GrabGifts to existing or potential customers Reach out to potential clients and produce real opportunities by asking qualifying questions Generate new outbound business leads through cold calling, email, LinkedIn Sales Navigator, and other sales channels Deal with inbound leads and achieve a high conversion rate for GrabForBusiness and GrabGifts inquiries Provide administrative, operational, and escalation support for the assigned key accounts portfolio Identify and close opportunities within the assigned key accounts portfolio Enter information relating to accounts, leads, opportunities, and accounts on Salesforce Build rapport with customers within the tele business environment, and ensure assigned accounts are being serviced properly, as well as, upsell solutions to the assigned regional key accounts portfolio Provide regular report (or as requested) to Key Account Manager Identify and close opportunities within the assigned accounts or industries JOB REQUIREMENTS: At least 6 months of working experience in a tele business/telesales environment Good command of English (both written and verbal) Fluency in other language is an advantage Basic Microsoft Office (word, excel, ppt, etc.) and GSuite (Sheets, Slides, Docs) skills Prior experience in handling corporate clients in Malaysia is preferred Able to work in a team
Optimum is a full-spectrum IT services and solutions company whose mission is to \xe2\x80\x9cEmpower Business with Technology.\xe2\x80\x9d Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions. We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups. We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services. Our impressive track record spans two decades of helping businesses drive innovation, deliver disruptive customer experiences and implement transformational IT projects. Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5