Job Description

This site requires JavaScript to work correctly. Please, activate it in the options of your browser.US0 suggestions are available, use up and down arrow to navigate themSearch JobsWhat job do you want?Apply to this job. Think you\'re the perfect candidate?WE\'RE SENDING YOU TO AN EXTERNAL SITE TO APPLYPlease verify the following information to apply to this jobI am not a botI am eligible to work in the United StatesEmailBy clicking Continue, I agree to CareerBuilder\'sandPROCESSING APPLICATIONHold tight! We\'re comparing your resume to the job requirements\xe2\x80\xa6ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?Based on your it doesn\'t look like you meet the requirements from the employer. You can still apply if you think you\'re a fit.Job Requirements of Salesforce Administrator:

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Full-Time * Location:Kuala Lumpur, Federal Territory of Kuala Lumpur (Onsite)Do you meet the requirements for this job?No, Return to JobsSalesforce AdministratorLogicalis, Inc. Kuala Lumpur, Federal Territory of Kuala Lumpur (Onsite) Full-TimeJob DetailsWhy choose Logicalis?As Architects of Change, Logicalis\' focus is to design, support and execute clients\' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.We strengthen our purpose: to design, support, and execute our customers\' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis\' positioning as well as our strategic vision for growth.Responsibilities:This is a varied business facing role, with the following responsibilities:

• Maintain overall instances of Salesforce administration (Sales Cloud, Sales Einstein and Pardot) and platform tasks include user and license management, system configuration, change control, and enhancements.
• Maintain security such as user accounts/roles/profiles/permission, sharing rules, field level security, content folder rights, groups, list view rights.
• Act as the go-to for local Salesforce Users and regional Salesforce Admins.
• Manage service requests and troubleshoot issues, working with diverse user groups and their business leads delivering quality support via ticket system.
• Present changes/system enhancements, integration opportunities and overall training to diverse audiences.
• Assists in conducting training of Business Owners for new features and helps with roll-out.
• Manage mass imports and exports of data.
• Undertake additional projects as directed by management.

• Identify and gather requirements from users and stakeholders.
• Interact directly with managers and end users as necessary to analyse project objectives and capability requirements.
• Communicate with project managers, users and other business application developers to design solution integration strategies and ensure successful application integration.
• Work together with development team (outsourced) to develop customized solutions within Salesforce platform to support business functions and meet management objectives, business requirements, and company goals.
• Write training document and provide user training for newly developed functionality.
• Monitor user adoption.
• Test stability and functionality of the application.

Requirements:

• Degree in Computer Science, Software Engineering, or equivalent.
• Salesforce product knowledge and 3 years hands-on administration experience with Sales Cloud.
• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• Ability to perform Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
• Good communication skills.
• A proactive attitude to platform enhancements.
• A desire to implement best practice solutions.
• Available and responsive to questions.
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified.As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be foundLogicalis is committed to protecting your privacy.Click below to view the data protection notice..Get job alerts by email.Job SnapshotEmployee Type Full-TimeLocation Kuala Lumpur, Federal Territory of Kuala Lumpur (Onsite)Job Type OtherExperience Not SpecifiedDate Posted 09/09/2024Job ID JR03481Apply to this job. Think you\'re the perfect candidate?Job DetailsCreate a job alert Enter your email below to save this search and receive job recommendations for similar positions.Email AddressJob Alert:Filters:Alert FrequencyDailyTwice a Week WeeklyBy clicking Sign Me Up, I agree to CareerBuilder\'s andi class=\'fa fa-refresh fa-spin\'/i
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Logicalis